Once the Refund Point Operators (RPOs) have received containers from the public, the containers still have multiple steps along the way before they can be recycled: Containers must be collected by the scheme’s appointed logistics providers. The scheme network...
Part 1 – Getting started
Pro Forma Bulk Agreements – Doc
The Help Desk
Who we are Our Help Desk is made up of eleven dedicated individuals who are excited to be part of the change! We are here to answer any questions you may have regarding the Containers for Change scheme and are always happy to assist. No question is too big or too...
Annual reports
Annual reports required It is a contractual requirement to provide WARRRL with regular reports on your activities. These reports mainly focus on finance, safety, and employment areas. Below is a summary of the annual reports required as well as a timeline for...
Speak Up policy – PDF
INCIDENT REPORTING – When you should report an incident – PDF
Managing your POS user accesses
Refund Point Operators can setup and maintain POS users. To do this, select the POS users tab. The page will then show all the current users for the selected site. If you have several sites and want to manage POS access for a different location, choose from the...
Submitting a late claim and its consequences
Weekly claims must be submitted by close of business on Tuesdays. We only process payments once per week. This means if you submit your claim even just one day late, the claim will be processed the following week and payment will be delayed. You will not receive any...