Refund Point Operators are the first line of defence when it comes to detecting fraud and protecting our container deposit scheme. In fact, the Refund Point Operator Agreement states “The Operator must take all reasonable steps to minimise and prevent fraud in...
When does a reconciliation need to be performed? If a Refund Point Operator’s (RPO) Point of Sale (POS) system is not synchronised before they send their weekly claim, the amount claimed might be lower than the actual transacted amount (as some of the transactions...
Once customers have deposited their containers, it is time to sort and count them. Containers need to be both: Correctly sorted: To ensure the materials are not contaminated before being baled and sold to the recycler. Counted accurately: For the customer to receive...
Refund Point Operators (RPOs) have obligations under the Waste Avoidance and Resource Recovery Act with regards to bulk volumes. Customers that present more than 1,500 containers at a Refund Point (RP) in a single day are required to complete a Bulk Declaration Form...
Refund Point Operators (RPOs) must submit weekly claims to be paid on time. Open claims will be available for submission on the Monday after the week declared. For example, you will be able to submit your claim for week 34 on the first Monday of week 35. Weekly claims...
Refund Points are required to report certain things to WARRRL. This includes: WorkSafe Notices Did you know that the requirements for notifiable incidents to Worksafe have changed? There is now a much broader list of what must be reported, you can find the full list...
Payment options When a customer redeems a valid container at a Refund Point, the Refund Point Operator can either pay the customer the refund amount in cash or cash equivalent (vouchers). If the customer has registered with the scheme and has a valid member number...
Fees WARRRL pays Refund Point Operators (RPOs) a handling fee of 6.25 cents per container to collect and undertake initial sorting of containers into material types. WARRRL will also reimburse RPOs the total refund amounts (operator paid) directly to customers in...
If a Refund Point Operator (RPO) collects, sorts, and refunds an entity that is entitled to access GST concessions (i.e., an endorsed charity), the RPO will receive a separate payment from WARRRL equal to the amount of the input tax credit the RPO is not entitled to...