Updating the phone number associated with your B2B account (claim portal) To ensure the safety of your account, we implemented a few months ago a 2-factor authentication system to access the B2B portal (claim portal). If you need to update the mobile number...
Request a banking account update Due to the risk associated with account details, WARRRL is unable to accept banking details that have been sent via email. To update your bank details, email your regional manager with only the following information: Your name Site...
Staff changes and contact information update Refund Point Operators often have multiple contacts per site or head office. Updates for these contacts must be provided by the RPOs as soon as they happen to ensure correspondence, emergency contacts and site contacts are...
Contamination is a common issue in recycling. Whether through ignorance, carelessness, or by practicing “wishful recycling”, the public tends to add to recycling bins material that cannot be recycled due to its nature or state. In the Containers for Change scheme, the...
In the customer service industry, it is inevitable that you will receive a complaint about your business at some point. This may be in person, over the phone, or in writing. Complaint handling is an opportunity to turn around a customer’s perception of your business...
Even if you do all the right things, it is inevitable you will have challenges with some customers. As a result, it is important to have a process in place for when a customer is negatively impacting staff or your business. This may be due to: Unacceptable behaviour...
Logistic providers contact list Remondis Andrew Guelfi Business Hours: 13 73 73 Outside Hours: 0427 323 331 [email protected] West Tip Rebecca Ogg Business Hours: 08 9249 1100 [email protected] Mathew Business Hours: 08 9249 1100 Outside Hours: 0461...