Part 1 – Getting started
[Caps principle policy – May 2025]
Webinar recording – Caps/lids policy
https://youtu.be/EtaqtCpjzj4
Guidelines & resources – New lids/caps policy
See below some guidelines to help you navigate this new policy. You can also find: the policy itself HERE the webinar recording HERE the contamination table for lid bins HERE (to help staff identify the most common contamination issues) the FAQ HERE the form to...
POS Hardware requirements
Update to POS version 6.3
POS version 6.3 is now available. This update includes a wide range of improvements and bug fixes based on recent feedback. Depots currently using multiple POS devices If you are operating multiple POS devices at your site, please ensure you follow the 'POS 6.3...
Planned temporary closure or change in operations
What to do? If you are aware your operations will be impacted in the near future (road work changing access to site, planned power outage etc), as soon as you are aware of the event, simply send an email to you Regional Manager with the following details: Impacted...
Emergency/unexpected closure or altering of operations at an RPO
Emergency/temporary closure definition We understand that some situations outside of your control may prevent you from opening your Refund Point, these are: **Force Majeure Event as defined in the Refund Point Agreement (see below) Severe weather warning or severe...
Feedback form – Refund point analytics report
Drop & Go stations (Bag Drop) mandatory infrastructure and signage
Background: In 2023 and through to 2024, WARRRL commenced the work of renovating Bag Drop Refund Points to ensure a consistent and safe customer experience throughout the network. This would be achieved by standardising the infrastructure and appearance of Drop &...
Response guide – RPOS submission – Contract extension process
Contract Extension and Expiry Process
Existing Scheme agreements between WA Return Recycle Renew Ltd (WARRRL) and each Refund Point Operator will expire on 1 October 2025. WARRRL has absolute discretion to extend contracts by two years and must provide Refund Point Operators with contract extension or...